Zaqwan Alnabulsi

Director of Operations

Zaqwan Alnabulsi is Director of Operations at 1886. He runs day-to-day delivery across the business: process design and standard operating procedures, staffing and scheduling, supplier and vendor management, quality control, and the cost and service metrics that decide whether growth is sustainable. Operations in a consumer-facing business is where strategy either survives or does not, since it has to hold service standards steady while volumes move, and it is increasingly measured through digital systems that record every order, every delay and every complaint rather than through periodic reporting.