The sixth edition of the Hajj Conference and Exhibition hosted the launch of the National Hajj Innovation Award, a joint initiative of the Pilgrim Experience Program — one of the Saudi Vision 2030 programs — the Ministry of Hajj and Umrah, and the Research, Development and Innovation Authority, according to the organizer's announcement.
The award is designed to support innovators and to bring field-tested solutions into wider use, with a focus on measurable impact on the pilgrim journey. Its scope covers transport and crowd movement, accommodation, catering, core services and enrichment experiences, so that entries address real needs at each stage of the journey rather than remaining at the concept stage.
Three tracks make up the first edition: one for Hajj affairs offices under the theme of creativity in caring for pilgrims, a second for service providers focused on operational excellence within their facilities, and a third for government and operating entities. The structure is intended to draw participation from across the Hajj ecosystem, from missions and operators to regulators.
Entries are expected to demonstrate that a solution has moved beyond planning into implementation and proven results, allowing successful practices to be replicated and scaled. The initiative reflects a broader push to embed innovation and technology in service delivery, in line with Vision 2030 goals for improving beneficiary experience.
The award forms part of the conference program, held under the theme “From Makkah to the World,” which brings together public, private and non-profit bodies alongside Hajj affairs offices, service providers and specialists to develop solutions and build partnerships serving pilgrims.