The acting Director General of Passports, Maj. Gen. Dr. Saleh bin Saad Al-Murabba, confirmed the readiness of passports operations at all ports of Saudi Arabia to serve pilgrims, during a dialogue session held at the Hajj Conference and Exhibition 2026 in Jeddah.
Al-Murabba explained that the directorate works under plans aimed at easing the completion of procedures through modern technical services, including electronic gates and the smart track, alongside the mobile counter and the «Absher Travel for Visitors» service, to deliver a smooth and facilitated travel experience.
He reviewed the most prominent results achieved, with beneficiary satisfaction reaching 98% and the average time to complete traveler procedures standing at 19 seconds, noting the importance of managing and organizing the movement of pilgrims at international ports to help them perform their rituals with ease.
The session comes within the activities of the sixth edition of the conference, which is organized by the Ministry of Hajj and Umrah and brings together a wide range of government agencies and entities concerned with serving the Guests of God.